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Terms and Conditions

Acceptance of Terms

By using Textspeed Technology’s services, you agree to these Terms & Conditions. If you do not agree, please discontinue use immediately.

Service Usage & Restrictions

  • Services are provided exclusively for legal and ethical business communication.
  • Misuse for spam, phishing, fraud, or illegal activities will result in immediate termination.
  • Users are fully responsible for their messaging content and compliance with local regulations (TRAI, GDPR, IT Act 2000).

Payments, Billing & Refunds

  • Upfront payments are required for Bulk SMS, WhatsApp API, and Digital Marketing services.
  • All payments are non-refundable, except in cases of service failure due to provider issues.
  • We reserve the right to change pricing and plans, with advance notice.

Limitation of Liability

  • Textspeed Technology is not responsible for delivery failures caused by telecom providers, network issues, or customer-side errors.
  • We do not guarantee 100% delivery rates, as they depend on carrier restrictions and recipient settings.
  • Under no circumstances will Textspeed Technology be liable for lost profits, indirect damages, or third-party claims.

Data Compliance & Legal Obligations

  • Customers must comply with TRAI guidelines for Bulk SMS, DLT registration, and sender ID approval.
  • All marketing campaigns must have user consent, as required under GDPR and Indian IT Act.
  • Violation of spam policies or misuse of services will result in account suspension and legal action.