Founded in 2019, Textspeed Technology has rapidly evolved into a leading provider of communication and IT solutions based in Chennai, India.

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Experience with an Interactive Voice Response (IVR) System

Enhance your customer service with an Interactive Voice Response (IVR) system that efficiently manages high call volumes, provides 24/7 support, and reduces wait times—boosting satisfaction and streamlining operations for a professional, responsive experience.
  • Automated Call Routing
  • Text-to-Speech
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Best IVR Service

Why Businesses Need an Interactive Voice Response (IVR) Calling System

  • Streamlined Call Handling
  • Round-the-Clock Availability
  • Cost Efficiency
  • Enhanced Customer Experience
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Over 8500+ Businesses

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Features

Benefits of an IVR System

Increased Customer Satisfaction

IVR systems minimize wait times by quickly routing calls, offering a smoother experience that enhances overall customer satisfaction.

Data Collection and Personalization

IVR systems can collect valuable customer data, such as account numbers or service preferences, which helps personalize interactions and speeds up resolution time.

Scalability

An Interactive Voice Response system is easily scalable to meet growing call volumes, making it ideal for businesses of all sizes.

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Why Choose Us

Tailored IVR Service

Scalable Solutions

Custom IVR systems adapt to your business growth, ensuring seamless call handling and feature alignment with your needs.

Efficient Call Flow Management

IVR systems ensure quick, accurate routing to improve response times and enhance service efficiency.

Improved Customer Insights

Interactive voice recognition gathers data to analyze call patterns and optimize services based on customer interactions.

Enhanced Security

Custom IVR systems integrate secure authentication, like voice recognition, ensuring safe account access and customer trust.

Why IVR
Why Choose Us

Why Choose Textspeed as Your IVR Service Provider?

Textspeed provides a fully customizable IVR voice response service, allowing you to create tailored call flows, personalized greetings, and precise call-routing based on your unique business requirements.

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With state-of-the-art IVR voice response technology, Textspeed ensures high-quality, reliable service that adapts to complex customer queries and routes calls seamlessly, providing a professional experience every time.

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Textspeed provides ongoing support, system maintenance, and updates to ensure your IVR service operates smoothly, minimizing downtime and maximizing efficiency.

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FAQ’S

Frequently Asked Questions

Absolutely! An IVR system with voice recognition streamlines call handling, reduces wait times, and allows customers to navigate easily, enhancing their experience and satisfaction.
An IVR system is an automated technology that interacts with callers, gathering information via voice or keypad responses to route calls and provide assistance without a live agent.
Yes, many IVR systems support multiple languages, allowing businesses to provide accessible and inclusive customer service to a broader audience.
An IVR system is an automated technology that interacts with callers through voice commands or keypad responses, directing them to the right department and offering information without needing a live agent.
Clients Testimonials

Latest Client Feedback

My business mentor suggested me Textspeed when I was just starting my new business. With their SMS services, they have helped me a lot to put my business on the map. With their SMS services, I have earned a lot of new customers,   who   keep   coming   to   us.   Thank   you   Textspeed!

PrasathVenkatraman

Entrepreneur

I have had bad experiences with SMS marketing before. When choosingTextspeed, I was thoroughly skeptical. But, in time, I have experienced with them a quality of service that I have never been used to. So, I keep coming to them for all my SMS needs.

Karthik Sukumaran

Manager

We   have   had   great   quality   in   our   business   but   lacked   visibility.   With Textspeed, we were able to generate many leads that were so successful in business. Now we are a profitable business owing to the services of Textspeed.

Sankari Rajamanickam

Businesswomen